Responsible Gaming at aca444

Bangladesh law and our platform policy both require that all registered players be at least 18 years of age at the time of account creation and at all times thereafter. We take this obligation extremely seriously and use a multi-layered verification process to enforce it.

How We Verify Age

At the point of registration, all players are required to confirm that they are 18 years of age or older by checking a mandatory declaration. This is not the end of our verification process — it is the beginning. To access withdrawal functionality and higher deposit tiers, players must complete our Know Your Customer (KYC) identity verification, which requires submission of a valid government-issued identity document such as:

• Bangladeshi National Identity Card (NID) — clearly showing date of birth.
• Valid Bangladeshi passport — bio data page showing date of birth.
• BRTA driving licence — where date of birth is clearly legible.

Our verification team manually reviews every submitted document. Any account where the submitted document indicates the holder is under 18 will be immediately closed, any deposited funds will be returned via the original payment method, and the account will be permanently banned from re-registration.

Protecting Minors in Your Household

If you share a device or household with individuals under the age of 18, we strongly encourage you to take the following precautions to prevent underage access to the aca444 platform:

• Never save your aca444 login credentials in a shared browser or on a shared device.
• Enable parental control software on shared devices — reputable options include Net Nanny, Kaspersky Safe Kids, and Google Family Link.
• Always log out of your aca444 account fully before leaving a shared device unattended.
• Keep your account password confidential and change it regularly.
• Consider enabling two-factor authentication (2FA) on your account for an additional layer of access control.

If you believe a minor has accessed your aca444 account, contact our support team immediately at [email protected]. We will act swiftly to secure your account and review any activity that may have occurred.

The following player-controlled financial limit types are available on your aca444 account dashboard at any time. All limits are denominated in BDT and can be set via your account settings or by contacting support.

• Chasing losses — returning to gamble after a losing session with the intent to win back lost money, often escalating bet sizes in the process.
• Gambling with money you cannot afford to lose — using funds allocated for rent, food, utilities, bKash/Nagad top-ups, or other essential expenses.
• Lying about gambling — being secretive or dishonest with family, friends, or colleagues about the time or money you spend on gambling.
• Inability to stop — repeatedly trying and failing to reduce or stop gambling, or feeling restless and irritable when you try to cut back.
• Neglecting responsibilities — missing work, neglecting family obligations, or performing poorly in daily life because of time or energy spent gambling.
• Borrowing or stealing to fund gambling — taking loans, using credit cards, or misappropriating money belonging to others to finance gambling sessions.
• Gambling to escape problems — using gambling as a way to cope with stress, anxiety, depression, loneliness, or other emotional difficulties.
• Preoccupation with gambling — spending significant time planning future gambling sessions, replaying past sessions, or thinking about how to get more gambling money.
• Relationship strain — gambling habits causing conflict, tension, or breakdown in relationships with family, friends, or partners.

Experiencing one or two of these signs occasionally does not necessarily indicate a problem. However, if several of these describe your regular experience, we strongly encourage you to use the self-assessment tool below and to speak with a support professional.